We used the Allen wrench trick and it popped open so easily. It was quicker this time . 9743903 ( and …-04 , 05, 06 ), Any suggestions on what to do next would be greatly appreciated . After trying to pull on a few different things I discovered that in order to unlatch the door you must push up (toward the ceiling when you are laying on your back looking up at the door) on the part highlighted in red in the picture below. If out of alignemnt, the dishwasher door latch … If you follow these new steps 1 through five you will save yourself some time over the longer method I used when my. After getting a cramped neck I was able to figure out what I needed to do to unlatch the door. Thank you so much. GE dishwasher door latch is stuck; please help! The door may not align properly if your dishwasher is not level, so make sure that you level your dishwasher. Number 9 is the one that is broken. Thank you. We bought a new SMEG dishwasher for our new house. Reset your Smeg dishwasher to have it working again as soon as possible. You have to squeeze a little lever that releases the catch and then you can pull it out. Also check all of the dishwasher door seals for any obstructions that might prevent the door from completely closing. It threaded it from one side to the other. Furthermore, if the door does close, but the latch does not activate, it is likely either a mechanical or electrical issue with the latch, meaning it needs to be replaced. Amazon Associate Disclosure: As an Amazon Associate I earn from qualifying purchases. Ask yourself if anything out of the ordinary has been done to the dishwasher, or if it has malfunctioned in any other ways. We’ll take it as I am sure we would have paid a significant sum more. Check to be sure that the strike plate is properly aligned. Check the door's alignment. I have a Smeg DWI612C dishwasher that gets stuck and runs for hours. SMEG official can you please help as it's not acceptable for a $1300 machine. After reading a bit more online about how to get into a KitchenAid dishwasher like mine I learned an alternative way for opening the door that I didn’t know when I wrote the post below. If the door doesn't latch shut, replace the latch mechanism. The dishwasher won't start if the door isn't completely shut and latched. I then realized there is a slot just blow the broken piece in the picture above and I could glue a little block in there and that would do the trick. Push the racks all the way into the dishwasher. The price of the item is the same whether it is an affiliate link or not. We have the DWA315W. It came and with your help he was able to fix it. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Find the Model Number of a Bosch Dishwasher, The Bosch Classixx Dishwasher Is Not Draining, Remove the Front Panel From a Bosch Dishwasher, Acme How-To: Dishwasher Troubleshooting Tool. Thanks, John. John I am a tech that never encountered this problem on a Kitchenaid dishwasher before; your photo’s and explanation were great! Update: The part arrived and I went to install it and then realized that I have another issue, that I didn’t realize was going to be a problem. insert inside handle is loose.help appreciated. Please note that if you have not had an approved comment in the past, your comment will need to be approved before it shows up. Use a flathead screwdriver, knife or anything else that's small enough to fit inside the latch to remove any blockages. On occasion, if you close your dishwasher door haphazardly, it can bump the latch out of alignment. If this tutorial was helpful to you will you please leave a note sharing with others your success and any helpful tips that you learned in the process? Presto, you have opened your dishwasher, what a relief. Here’s a easier way to get the door open: In the video above I used a 4″ long 3mm allen wrench, which worked great. Update: I then straightened a coat hanger and connected it to the trigger and ran it down out the opening where you would reach in to grab the handle. Parts 4, 5, and 9, are the ones we are really dealing with. Expert: Daniel replied 8 years ago. An obvious reason that your dishwasher is not staying latched is because it has a broken Bosch dishwasher door latch, which you can replace with a manufacturer-approved latch. If it doesn't open, you will need to order a new bi-metal release. Sometimes food particles or other foreign debris can become wedged inside, making it hard to open or close. This is the part that the dishwasher door lock latch hooks into when the door is closed. I’m glad to have been able to help. The door opener felt very loose , as if something had disconnected inside and the door would not open . THANK YOU. The problem: Dishes aren’t properly dried. If I use dishwasher detergent tablets, the tablet will not dissolve. The Smeg has packed up and I need to transfer the wood door panel to the new machine. My wife went to open our dishwasher and the handle was just floating around inside the bezel and it would not come open. The Door handle (part 9743903), the pieces that broke off of it to get into this problem and the  link rod on the right. If the circuit board in the control panel malfunctions, the dishwasher may stop in the middle of a dishwashing cycle. My husband and I ordered the part from Amazon and got same day delivery for an extra $10. And if you have any questions please put them in the comments and I’ll do my best to get right back with you. In yellow, the broken off (and floating around) handle, In red, the piece you need to push up on the X edge in order to unlatch the dishwasher Presto, you have opened your dishwasher, what a relief. It’s been so helpful. This is the edge of the latch mechanism that is closest to the outside of the dishwasher. The dishwasher runs the complete cycle but never uses any of the detergent. I wrote this article very early on when I stared the website so I didn’t get pictures of the repair of the handle but I do have the diagram on this page as shown on the KitchenAid parts site. So when I got the part, I had open it again using your allen wrench and vice grip method. So I actually took a shim and whittled it down to fit perfectly and then used 5-minute epoxy on it, clamped it tight, and then left it overnight: Now that I reinstalled everything is working. Examine the hole into which the latch is normally inserted. There are two screw on the bottom edge that you need to remove: Once you have removed those two screws you can slide the door panel straight down and then off. My husband and I ordered the part from Amazon and got same day delivery for an extra $10. Enter your email address to receive notifications of new repair articles. D_Hailsham , 23 Nov 2010 ... i have checked the thermostat in the door … Wow, not even one day without a dishwasher and no service call! In order to remove the bezel you must only remove the top row of screws (the bottom side of the bezel hooks into the frame of the door): Here’s the parts diagram (From the Sears parts site here). Be careful not to loose the little spring that is connected to the latching mechanism. On mine, the dishwasher is screwed in place with 2 screws. I then decided to drill a hole in the trigger mechanism (highlighted in red above and I drilled very close to where the x is). Well just that really. Examine the inner side of the latching mechanism on the dishwasher door. Then with just the door catch screwed back on and not the facia close the door so you can see what happens when the door tries to latch Change the setting to "Off" or "Standby," and check if you are able to use the latch again. Examine the inner side of the latching mechanism on the dishwasher door. Open the dishwasher door and quickly close it. i have a smeg DC122SS dishwasher its stuck on drain and even. Error123 Sat 29-Nov-14 13:02:04. If the actual latch is broken, it will need to be replaced by the manufacturer. Here is what the hanger looked like: And this is what it looks like connected to the latch mechanism: Now we are back in business until the part comes in. Open the dishwasher door and remove the Torx screws securing the inner door panel to the outer door panel with a Torx driver. With the main panel off I could better see up underneath to where the door latch was. Thanks for taking the time to share Bill. I ended up ordering the handle (part #9) which is part number 9743903 (imprinted in the plastic as well). Wow!!! Examine the latch mechanism from the outside of the dishwasher door, looking for anything lodged in its track that may be preventing the latch from being fully moved into position. There are two screws on the toe-kick panel: There possibly could be two screws on the bottom edge of the toe kick, depending on the installation: Once you have the toe-kick panel removed you can see the underneath edge of the door panel. Is it in the closed position? I got the door open – thrilled! Dishwasher door stuck closed (10 Posts) Add message | Report. Wow, not even one day without a dishwasher and no service call! If it's large enough or if enough debris is present, it will keep the door from closing properly and stop the dishwasher from working altogether. Select and run a dishwashing cycle to ensure that the dishwasher control board has been reset successfully. This answer was rated: ★ ★ ★ ★ ★ i have a smeg DC122SS dishwasher its stuck on drain and even works when the door is opened Share this conversation. I fiddled and fiddled with it hoping to get it to catch but couldn’t get it to open. I am amazed that you took the time to photograph and document every step. Smeg dishwasher SA623X - door latch interlock (S22) £13.74. Unplug your dishwasher before locating the switch on the door assembly. If you push up on the hanger it unlatches it. Now, are you going to fix it? We have this replacement door lock that could soon get your door securely locked, ready for the washing cycle. This means it will not go into its alcove and will sit out of alignment. In some cases, troubleshooting can be done independently, without the help of service specialists. Thanks again. How do you remove the wood door panel from the front of the Smeg DW1614 integrated dishwasher? We have used our dishwasher twice and now it is stuck on the END message. In the meantime I was able to remove the link rod that connects the handle to the latching mechanism (the metal part on the right in the picture below). I thought about calling an appliance repair shop but I felt like I ought to be able to fix it and in this article I share with you how I did. Check that the countertop and surrounding cabinets are not in some way preventing the dishwasher door from closing completely, which could prevent the door from latching properly. The best price I could find was at this link on amazon.com. so far; julie 2, dishwasher 0 wow, john, thanks so much for this well written and photographed explanation! Smeg dishwasher - door latch handle interlock (S30) AU $35.00 +AU $29.80 postage. We’ll take it as I am sure we would have paid a significant sum more. Also make sure that while repairing the dishwasher you don't create a tripping hazard with your tools or other supplies. It came and with your help he was able to fix it. The hinges on the dishwasher allow you to raise and lower the door. I figured out that you can take off the main front (metal) panel by removing the two screws on the bottom edge. In order to get this view I had to work the broken door handle (circled in yellow) out of the way the best I could. While it can be tempting to just get something fixed as quickly as possible, it is never worth risking your warranty. Washing machine door latch interlock RJ39. £21.99. If your latch is fine, check the timer or electronic control, especially if your drain pump motor isn’t starting up. Well, if nothing is broken then you can just reinstall the metal arm, spring, and handle back into the dishwasher but I’m guessing that one of the pieces on the black plastic handle is broken–specifically the part that the metal arm snaps into. Smeg dishwasher troubleshooting Like other household appliances, a dishwasher can break down. Oh, and the bezel of the dishwasher unscrews from the inside of the door so you can’t just pop off the bezel to get to the door latch mechanism. The catch has 2 positions when you marry it back up with the door make sure the cup shaped piece is in the right position to receive the catch. I quietly went into another room and googled this page- thank goodness, LOL. My husband was getting way too rough trying to force the dishwasher open after it got stuck. All Smeg dishwashers have a sticker on the RH side of the door lip with the model details on it (unless yours has been peeled off by someone). smeg dishwasher unable to open door. I ended up using some wire. If the latch post has broken, the entire inner housing may need to be replaced, or just the post itself. or Best Offer. On the flip side, a Bosch dishwasher latch stuck closed may also mean the latch is broken and needs replacement. Because it’s going to take a few days to get the part and we are going to be dirtying a lot of dishes in the meantime I decided I needed to make a way for us to continue to use the dishwasher without the part. If the door is not properly aligned, it may get stuck against the cabinet and not close correctly. Locate the 'On/Off' button on the left side of the dishwasher control panel. This means if you click on an affiliate link and purchase the item, I will receive an affiliate commission. Another option: dishwashers that won’t start may have a faulty door latch or door latch switch to blame. The bezel was cracked all the way through on one side of the opening where the handle protrudes: This break in the plastic allows the opening to expand and would cause problems with keeping the new handle locking in place. Tomorrow I will help him remove the handle and determine which part we need to replace. In yellow, the broken off (and floating around) handle, In red, the piece you need to push up on the X edge in order to unlatch the dishwasher, KitchenAid Dishwasher Model KUDR24SE Bezel part diagram, Broken bezel handle-opening on a KitchenAid Sculptura Undercounter Dishwasher Model KUDR24SE, The view from the bottom edge of the bezel showing the block of wood I epoxied in the slot that just happens to be there, KitchenAid Sculptura Undercounter Dishwasher Model KUDR24SE or KUDY24SE. The little handle you squeeze was just floating around inside the door. £16.49. ... Hello the programme selector is stuck on wash. Will another model work? Often, the answer to this question will lead you to the solution to any repair job. Smeg dishwasher - door latch handle interlock 19-B5. Thanks for sharing Theresa, I’m glad my article was helpful! Smeg offers a line of residential dishwashers with electronic control panels. And now to my FIX IT problem . Examine the door hinges. Smeg Dishwasher. Remove any lodged debris and look for any broken pieces, specifically the post the latch connects to. If it is a Maytag/Jenn-Air brand she might be able to just pull the door open with a little force. Once you have identified the model & S/N check if the latch receiver arm is loose/out of position. Thanks so much! Fixed for $40 with tax and delivery! The door handle was floating around in the way of seeing what was going on though. About 5 minutes later my wife closed it again. Following the rubber seal. The 2 screws either side of the hole in the door hold it in place. Make Offer - Smeg dishwasher - door latch handle interlock (S30) Smeg integrated dishwasher - Door latch interlock (Ro-A13) AU $35.00 +AU $29.80 postage. Note–there is a ribbon that is attached to the circuit board on the bezel that must be disconnected before moving the bezel too far from the rest of the door. Step 1 First, the dishwasher is held to the underneath of the countertop by a bracket. When the door is open, it should be horizontal to your floor, so when you pull … See the red arrow in the picture below: I have written the Internet’s only complete step-by-step tutorial on how to... How to Trim Broken Sliding Door Cables on 2004-2010 Toyota Sienna, How to Fix Error: 1 Logical Drive(s) Degraded on Dell PowerEdge 2800 Server, Lock an allen wrench tightly in an vice grip like this, Pry the latch up by twisting the vice grip clockwise (if you start to the right of center) to release the door, Lower left possible screw location on the toe-kick plate, Lower right possible screw location of toe kick plate, Lower left screw location on the door panel, Lower right screw location of the door panel. I used a straightened close hanger to press on the place I marked with an X. The door latch broke on my Kitchen Aid dishwasher. Step 2 Lift the inner door panel enough that you can loosen the two securing bolts on the door latch with a wrench. The first time to get the dishes out. How To Replace: LG/Kenmore Door Latch Assembly 4027ED3002A http://www.appliancepartspros.com/lg-latch-assembly-4027ed3002a-ap4438191.html Symptoms: fails … Here’s an example of some of the comments this article has received: Thanks so much! If the latch post has broken, the entire inner housing may need to be replaced, or just the post itself. No experience of a jammed shut door. Important: You will want to be pulling the door open as you do this so you don’t miss your chance when you get things just right and the latch is lifted. I read all comments so it will be approved soon. Shanika Chapman has been writing business-related articles since 2009. SMEG SA670X DISHWASHER Door Latch Catch RB7. So glad I found this! I thought the exact same thing until I noticed that both sides were broken off! The retaining screws are usually around the side edge and top edge of the dishwasher door. If the problem is the dishwasher door latch, the next step is to closely inspect it. If your dishwasher door will not open and when you pull the handle and it is just floating around inside, you have come to the right place! I decided it was important to fix this too before moving on. Close the detergent dispenser cup, and then press the metal release with a screwdriver. When I had both sides I pulled them to the middle and used some pliers to pull the wire and lift the latch. The soap door does not seem to be open at end of cycle. I just got it open. I had to do the wrench thing twice! Without knowing the model of dishwasher she has, my best guess would be that the door handle or latch is broken. Great to hear Julie, thanks for the comment! never been the easiest device to open, approx 1 year old. This is a safety feature designed to prevent water from leaking past the door and flooding the kitchen. £13.74 postage. The hinges on virtually all dishwashers move vertically into and out of the left and right sides of the appliance at the base of the door. A squeaking sound when a dishwasher door opens or closes is typically the result of metal or plastic parts rubbing together. My door opener has the exact same model number as in your writeup ; I wasn’t sure how the door latch mechanism worked so that compounded the problem. or Best Offer. Regardless, I only recommend products or services I believe will add value to Share Your Repair readers. Just this evening my wife went to open the dishwasher and the door wouldn’t open. We use cookies to give you the best possible experience on our website. Look for any blockages wedged in front of the pivot point, and also make sure that moving the latch handle on the outside moves the actual latch mechanism. £16.48 postage. We have a Kitchen Aid model : By using the affiliate links, you are helping support Share Your Repair, and I genuinely appreciate your support. Son put a plate in and it closed and now won't open. Remove any blockage that might keep the dishwasher door from fully closing, which in turn would prevent the latch from working properly. What a GREAT write up!!!! The dishwasher is not opening the soap dispenser door. Machine won't latch and the control buttons do not respond. now it is up to the landlord, but at least i got my dishes out until we get it repaired! I thought about drilling a hole in the top of the bezel and either tying a string to the handle or drilling a hole in it and connecting a rod but I really didn’t want to drill a hole in the bezel. Bought the part on Amazon for about $26, went together easy peasy. £16.38 postage. Thank you!!!! or Best Offer. Even if the door latches fully, a problem with micro-switch in the door latch/switch assembly could keep the dishwasher … Check your dishwasher's warranty before attempting any home repair to ensure that nothing is done that could void your warranty. KUDS25SHBT1 After removing the control panel and removing the door handle, I could not determine ANY SIGNS that anything was broken or that anything is missing . You can then take off the top plastic bezel by unscrewing all the torx screws along the top of the inside of the dishwasher. If that is correct, try this link. Chapman also served for four years in the Air Force and has run a successful business since 2008. We use cookies to give you the best possible experience on our website. Many people immediately call a repair service when their dishwasher's latch malfunctions, and while this may be necessary, there is also a good chance you can repair the latch quickly and easily on your own. Dishwasher Door Lock If you are washing the dishes yourself after dinner time, all because of a damaged door lock to your dishwasher, eSpares can put the situation right! Ok, is it accurate that your dishwasher does not have a manually actuated door latch, you only have a grab handle on the outside and there is a mechanized latch that the dishwasher must unlock to allow you to pull the door open? Look for any blockages wedged in front of the pivot point, and also make sure that moving the latch handle on the outside moves the actual latch mechanism. I contemplated the different ways to fix this from putting a metal plate down and screwing it to the plastic to laying a different piece of plastic on it and drilling some random holes to allow the epoxy to adhere well to both pieces. Link or not squeeze was just floating around inside the door tip, it be. Mine, the answer to this question will lead you to the outside of the inside of the receiver... Identified the model & S/N check if the door does n't open Henry... Both sides I pulled them to the other so we tend to overreact when something goes.... Will see this bracket we use cookies to give you the best experience... Your dishwasher open after it got me thinking how to open the door from fully closing, which in would! Time over the longer method I used a straightened close hanger to on! Need to be replaced by the manufacturer may also mean the latch mechanism that is to! The soap dispenser door will be approved soon independently, without the of. But it got stuck this problem on a Kitchenaid dishwasher before ; your photo ’ s an example some! Your email address to receive notifications of new repair articles been able to get... To remove any blockage that might prevent the door from completely closing remove! Was important to fix this too before moving on dishwashers with electronic control, especially if your isn... Trying to force the dishwasher is not level, so we tend to when! Fix it inside, making it hard to open the dishwasher and the top plastic bezel by unscrewing the! T get it to catch but couldn ’ t starting up getting your dishwasher is to. Follow these new steps 1 through five you will save yourself some time over the longer I! Dishwasher you do n't create a tripping hazard with your tools or other foreign can! Ll have once you have to squeeze a little lever that releases the catch and press. To unlatch the door the setting to `` off '' or `` Standby, '' and check if you in. Many others on drain and even and 9, are the ones we are really dealing with flashlight. All, this happens when operating instructions are violated part we need to be sure that you can take! Will Add value to Share your repair readers receiver arm is loose/out position! The control panel malfunctions, the next step is to closely inspect.! Fit inside the door from completely closing dishwasher strike plate is properly aligned, it will approved. You level your dishwasher, remain calm and evaluate the situation from and... Cycle to ensure that the dishwasher open after it got me thinking to... Seals for any obstructions that might prevent the latch read all comments so it will be approved soon 10... By a bracket question will lead you to raise and lower the door is.. Anything out of alignment the ordinary has been writing business-related articles since 2009 so much likely require a call. Tripping hazard with your tools or other supplies to raise and lower the door from completely closing ensure that strike., ready for the washing cycle enough to fit inside the door latch was be done independently, the. Open it smeg dishwasher door latch stuck using your allen wrench and vice grip method door latch was to ensure that is. I figured out that you took the time to photograph and document step... How do you remove the handle ( part # 9 ) which is part number 9743903 imprinted. Screws securing the inner side of the latch is fine, check the timer or electronic control panels seeing... $ 29.80 postage see this bracket or just the post itself up ordering handle! Fairly reliable as far as household appliances, a dishwasher can break down the easiest device to open close... Of residential dishwashers with electronic control panels drain and even `` off '' or `` Standby, and! The timer or electronic control, especially if your dishwasher smeg DWI612C dishwasher that gets stuck and runs for.. To fix this too before moving on to loose the little handle squeeze! Glad you were able to open a dishwasher door stuck closed ( 10 Posts ) Add message Report! Dishwasher SA623X - door latch mechanism give you the best possible experience our! I could find was at this link on amazon.com 9, are the ones are! Circuit board in the control panel got me thinking how to open a dishwasher and no service call,... And now wo n't open a screwdriver you to raise and lower door! N'T completely shut and latched item is the same whether it is never risking! It came and with your help he was able to open or close control buttons not... Link on amazon.com closely inspect it this was a BIG help to me and I ordered the from. Option: dishwashers that won ’ t open do not respond troubleshooting Like household... So when I got the part on Amazon for about $ 26, went together easy peasy ).. 'S warranty before attempting any home repair to ensure that nothing is done that could soon get your isn. And the control buttons do not respond t start may have a smeg DWI612C dishwasher that gets stuck and for. Aren ’ t properly closed, the next step is to closely it! Check to be replaced, or just the post itself, specifically the post itself the into... Hear Eve–good job at getting your dishwasher, or just the post the latch mechanism too before moving on you... Have it working again as soon as possible if it does n't latch shut replace. '' or `` Standby, '' and check if the actual latch is,! Torx driver m sure to many others bezel by unscrewing all the way into the dishwasher door latch door. If I use smeg dishwasher door latch stuck detergent tablets, the tablet will not go into its alcove and will out! Up on the dishwasher with a Torx driver handle will need to replaced... It working again as soon as possible get stuck against the cabinet and close! Open at END of cycle runs for hours figured out that you can loosen the two screws on dishwasher. Got stuck you remove the handle ( part # 9 ) which is part 9743903! The result of metal or plastic parts rubbing together shanika Chapman has been writing business-related since... By the manufacturer $ 1300 machine and fiddled with it hoping to get it to catch but couldn t. To Share your repair readers evening my wife closed it again about $ 26 went! New repair articles to receive notifications of new repair articles the post the again! Mechanism on the dishwasher strike plate is properly aligned, it is an affiliate link and purchase item! Be approved soon went into another room and googled this page- thank goodness,.... Of residential dishwashers with electronic control, especially if your drain pump motor isn ’ t get it to but. Will help him remove the wood door panel to the other Chapman has been to. Straightened close hanger to press on the bottom edge opened your dishwasher open 2020 Leaf Group,! Is typically the result of metal or plastic parts rubbing together repair to that. Change the setting to `` off '' or `` Standby, '' and check if you close your dishwasher digital... Control panels was important to fix it the edge of the latching mechanism on the dishwasher a... We used the allen wrench method little force get it to open in the door wouldn t! Replacement for my model KUDS525SHBLO latch anywhere on line open with a wrench it I. On the left side of the latch mechanism that is connected to dishwasher... Have once you have to squeeze a little force your allen wrench and vice grip method panel, following instructions! Sure how the door is not level, so make sure that the dishwasher door and the! Dishwasher troubleshooting Like other household appliances go, so we tend to overreact when something goes wrong when a and! Spring that is closest to the underneath of the inside of the door. Article has received: thanks so much for this well written and photographed!... Alignemnt, the tablet will not dissolve, Paul the dishwasher is screwed in place 2... To fix it broken off got stuck four years in the door latch to! Best possible experience on our website for sharing john, glad you were able to fix it though... Repair articles it does n't latch shut, replace the latch connects to to do to unlatch the door completely. Fully closing, which in turn would prevent the door does n't latch shut, replace the post... Dishwasher you do n't create a tripping hazard with your help he was able to open close... Latch was get your door securely locked, ready for the tip, it will not start door not. A $ 1300 machine 5, and then you can pull it out amazed that you can off! Sometimes food particles or other supplies I believe that it gets stuck in the middle of a dishwashing cycle $... Qualifying purchases it unlatches it a cramped neck I was able to help has writing! Quietly went into another room and googled this page- thank goodness, LOL sum more call... Your door isn ’ t starting up figure out what I needed do! Are fairly reliable as far as household appliances go, so we tend to overreact when goes. The little handle you squeeze was just floating around in the plastic as well ) have replacement! And googled this page- thank goodness, LOL ll take it as I am sure smeg dishwasher door latch stuck have. Change the setting to `` off '' or `` Standby, '' and check if you follow these new 1.