Salesforce is a cloud computing service as a software (SaaS) company that specializes in customer relationship management (CRM). Salesforce: benefits of using interfaces in fflib service layerHelpful? Energy & Utilities Cloud centralizes utility customer insights and processes into a single engagement layer, so your entire team can collaborate with customers on a sustainable, data-driven energy future. The client application considered in this article is Oracle Siebel CRM. ... Salesforce: benefits of using interfaces in fflib service layerHelpful? This customer-centric 360-degree view is shared by marketing, sales, service, contract management, and partners. Different Layers of Salesforce Architecture; First, let’s see some important points regarding Salesforce: Salesforce is a cloud company, and it offers a trusted and multi-tenant cloud. External Services. Trailhead Module. The architecture of the Service Layer is Salesforce's services allow businesses to … Trailhead Module. I recently adopted your apex enterprise patterns to help add some maintainability to the code and reduce the number of decisions I have to make when adding code. “LeadService.cls” or “AccountSerivice.cls”). Our customizable, mobile-friendly and scalable service platform provides your customer service agents all the tools and systems they need to maintain the highest levels of service. The main focus is on Web Service integration, including both inbound and outbound to Force.com. You can check out this Trailhead as an introduction: Service Layer Badge. The Service Layer is an application server that provides Web access to SAP Business One services and objects and uses the Apache HTTP Server (or simply Apache) as the load balancer, which works as a transit point for requests between the client and various load balancer members. This article, the first in the series Learning Salesforce Integration, outlines a few of the options available for integrating other client applications with the Force.com platform. 2. ... Service Layer. Form a durable core for your apps with reusable code and efficient API consumption. This pattern is actually pretty simple to implement, once you get your head around it. Each Salesforce object gets its own singular service class (e.g. Apex Service Classes. This layer can be thought of as containing the service descriptions for business capabilities and services as well as their IT manifestation during design time, as well as service contract and descriptions that will be used at runtime. Use Salesforce's data management platform (DMP) to unify your data and strengthen customer relationships across every touchpoint. Differentiate and innovate your customer service experience with service platform advantage from Salesforce. 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